Hotel POS · Reports and controls
Review Hotel POS reports and correct errors safely
Reports are useful only when managers review the source activity and correct mistakes through approved workflows. Available reports vary by enabled module.
Updated
Choose the correct period and operating area
Confirm the date range, property, restaurant, bar or other available filter before interpreting totals.
Compare activity and payment views
Review supported sales, room or service activity and payment-method totals together. A difference may indicate timing, allocation or missing-entry issues.
Inspect source records
Open the original order, folio, sale, payment or inventory movement where available. Identify what happened before changing anything.
Use the approved correction workflow
Apply authorized void, reversal, return or adjustment actions instead of deleting or overwriting history. Record a clear reason where the workflow supports one.
Before you finish
- Filters and period are correct.
- Material differences have a documented explanation.
- The correction retained the original transaction trail.
- A manager reviewed the updated report.
Still need help?
Account-specific problems should be handled through an authenticated support ticket so the team can identify the correct organization and application.